Value Proposition
People Practices
We, at SourcePilani have a work culture dedicated to delivering the highest quality services. All our personnel undergo a stringent recruiting process, after which they are subjected to rigorous and innovative training procedures. The successful candidates are absorbed into various teams at SourcePilani. We promote an open door work culture, and encourage our personell to proactively contribute to the learning and development arc here.
Process Excellence
Our program which is named “In Pursuit of Excellence” is largely built over transition management during project initiation and process management during our service delivery. We follow the six sigma method of building quality into everything that we do. Our program consistently delivers improved client performance through
- Reduced turnaround time
- Enhanced productivity
- Increased customer satisfaction
- Superior business outcomes
Quality is intrinsic to SourcePilani and we constantly strive to improve our process platforms thus adding value to the client’s operations throughout our service delivery.
Technology as an enabler
We have excellent infrastructure in terms of high speed connectivity and 24×7 power backup facility. We ensure a well-tuned, scalable and well-configured network with resilience and security.
We have invested heavily in our knowledge management systems to ensure optimal use of our information assets. Our proprietary in-house applications help deliver peak performance and maximum value to the client’s business.
- VAMP – Medical transcription management application
- Web Hound – Web crawler application which is a integral part of our web research service methodology
- Reflection – End to end data capture application to assist with our data processing service methodology